

Make sure that network coverage is available in your area.If you are connected to the mobile router but cannot connect to the Internet, try the following suggestions: If you can, then the problem is with the device that cannot connect, not the mobile router. If possible, try using another computer or mobile device to connect to your mobile router.Turn off or temporarily disable any security programs or firewalls.Turn off your device and take the battery out, wait 10 seconds, put the battery back in, and turn your device on.If you are using the NETGEAR Mobile app and it does not find the mobile router, make sure that your smartphone is connected to the mobile router’s WiFi network.If you are experiencing problems connecting to the mobile router, try the following suggestions: Why can’t my device connect to the Nighthawk M1 mobile router? How do I find my computer’s IP address?.How do I know if the mobile router is still powered on? How do I disconnect from the mobile broadband network?.What do I do if I forget my admin login password?.

Why is the download or upload speed slow?.Why is the signal indicator always low?.Why can’t my device connect to the mobile router?.(Also see Netgear Nighthawk M1 Troubleshooting.) This chapter provides answers to common questions about your Nighthawk M1 mobile router.


Remember: When in doubt, you can always reset. That’ll pop your router’s DHCP server back on, assigning your device a conventional IP address located within the router’s available range and giving you the opportunity to access its Web-based configuration via the aforementioned methods. Or, if you don’t mind reconfiguring, you can simply reset its settings to default by holding in its physical reset button for around 8 to 10 seconds or so. To find your router, you can always use a freeware network discovery app to discover its IP address. If that’s the case, and you’re using your router as a dumb switch / access point, then the above techniques won’t work. If you’re still stuck, there’s a chance that you might have flipped off your router’s DHCP server at some time previous.
